If you’ve even been caught on a phone tree with a computer that doesn’t understand what you are saying, you’ll appreciate that scientists are trying to figure out how to teach machines to understand, to communicate and even be empathetic.
William Wang, Director of the Natural Language Processing Group at UCSB, summarizes the stunning achievements of Artificial Intelligence for the past decade and talks about the intersection of AI and language. He’s trying to build an empathetic conversational agent that can understand and generate human sentences with rich emotions.
Wang also looks at the challenges facing AI in the future and the work ahead of these researchers as they strive to keep improving AI and making it better for everyone.
William Wang is the Director of UCSB’s Natural Language Processing Group, and an Assistant Professor in the Department of Computer Science at UCSB. He received his PhD from School of Computer Science, Carnegie Mellon University. He has broad interests in Artificial Intelligence, Machine Learning, and Natural Language Processing. He is the recipient of a DARPA Young Faculty Award, an IBM Faculty Award, a Facebook Research Award, and an Adobe Research Award. He is an alumnus of Columbia University, and he also worked at Yahoo! Labs, Microsoft Research Redmond, and University of Southern California. His work and opinions appear at major tech media outlets such as Wired, VICE, Fast Company, The Next Web, and Mental Floss.